Taupo recognises that the smooth operation of our clients VMware environment is crucial and has become more important as tier one applications and desktops are being virtualised.

We also appreciate that prevention is better than cure, so we have included in our support offering:

• Explaining any known issues with the latest patches
• Prevention of VMware sprawl
• Maintaining VMware best practice configurations
• Monitoring, alarms and backups
• Onsite and remote health checks
• Configuration advice

Taupo have designed a support service that offers direct access to senior consultants who will quickly resolve any issues that threaten your virtual estate.  This is achieved by a combination of regular health checks and by responding to your requirements that can be logged via our on-line ticket system.

Levels of support

For your convenience, there are three levels of support available to match all sizes and complexities of VMware virtual infrastructure designs.

All of the above annual support contracts are based on VMware’s best practice methodologies and procedures and delivered directly by Taupo who are 100% VMware focused.

If you require a different level of support or for further information please
click here or call Taupo on 0845 094 3366.